Deloitte
-
San Francisco,
CA
Mission: Grow our people to grow the business.
· Develop the talent capabilities the business needs to grow and compete successfully.
· Provide professionals with the learning, development and experiences they need to perform and enhance their careers.
· The Learning and Talent Development Senior Manager will directly impact the business's economics (ability to deploy chargeable professionals).
Mission and Strategies
1. Co-create with business leaders the long-term learning and talent development strategies.
2. Create the 3 year roadmap for achieving the mission and strategies that's superior to our competitors in the U.S. and in India (Region 10).
3. Act as a talent development business advisor on effective learning and development strategies to achieve business goals.
4. Build a learning and talent development annual plan and budget, focusing on the key priorities for the business today and in the future. Include all development methods: training, coaching, shadowing, mentoring, assignments, to deliver a world class, competitively differentiated Deloitte talent development experience. Create an annual service level agreement with the business for the delivery of learning and talent development solutions and services at agreed upon standards of quality and performance.
Products & Services
5. Create learning curriculum. Buy, pilot and deliver the development solutions to achieve the annual plan. Assign project leaders, coach them to set up the right teams, review progress at key milestones. Intervene if needed to remove obstacles and keep projects on track.
Processes & Systems
6. Use best-in-class core talent development processes for needs assessment, design, development, communications, delivery, metrics, reporting, and solution support in partnership with the National leader of Learning Delivery and Services.
7. Co-create the systems strategy with the Operation Talent Development Leader that enables the vision, strategies and deliverables. Work with Global, IT, Operations and HR to ensure linkage to other systems and processes and ensure the technology will be ready to enable talent development strategies.
People Leadership & Communications
8. Continue to support the change process.
- Drive the next phases of leadership, professional, methodology and industry learning and development.
9. Build effective relationships with all stakeholders: business, HR, Talent Development colleagues in all functions, regions and countries to 1) understand the talent development initiatives across the organization and 2) to share learning and best/next practices, and to 3) create alignment and support for change.
Metrics
10. Create and direct the measurement strategy in partnership with the Director of Talent Development Operations, executing standard metrics and unique business results measurements.
Qualifications
1. Work Experience: 12+ years of talent management and learning and development experience.
2. Education: Bachelor's and Masters (MBA, MAED) degree, preferably in Education/Instructional Technology
3. L&D Technical Capabilities: Has collaborated with business leaders to translate business objectives into talent requirements, and built learning and development strategies and tactics to accelerate the achievement of those strategies. Track record of executing results. Knows state of the art learning design and development.
4. Leads with Vision and Purpose: Communicates a compelling and inspired vision and sense of common purpose. Talks about possibilities beyond today. Create milestones and symbols to rally support for the vision.
5. Leads Innovation: Recognized as a thought leader who can bring innovative talent development strategies, experiences and approaches to the organization.
6. Builds Total Work Systems: Can define and deliver to the organization common work processes and systems to deliver the highest quality products and services that meet the needs of internal clients. Experience re-engineering processes from scratch.
7. Leads in Decentralized Environments: Previous successful leadership success in highly decentralized organizations, which require collaboration, consensus, and a high degree of influence to be successful.
8. Creates a Long-Range Strategy & Annual Plans to Get There: Must have experience creating and gaining sponsorship and support for a talent development vision, strategy roadmap and annual plan with budget.
9. Executes Effectively: Successful track record planning and execution. Clearly assigns responsibility for tasks and decisions. Sets clear goals and measure, monitors process, progress, and results. Designs feedback processes into work to always stay on track.
10 . Interpersonal and Organizational Effectiveness: Outstanding communication and interpersonal skills, with the ability to build relationships with all levels within the firm. Experience establishing the right communications vehicles to ensure real-time and close connection to business leaders, organizational priorities and changes.
11. Leads and Develops People: A leader who has a track record for attracting, coaching and growing his/her people. A talent magnet.
12. Leads and Influences Change: Successful record of leading organizational change, especially in learning and talent management. Can influence people to see new possibilities and move to a future state.
13. Works Effectively with Executives: Can build relationships, sell and deal comfortably with executives. Can craft approaches that that are perceived as positive and successful. Knows how to deliver to build credibility.
14. Builds Effective Teams: Selects the right people for the team. Creates strong shared purpose and clear roles and responsibilities. Defines success in terms of the whole team.
15. Professional Services Experience: Prior Consulting or Professional Services experience desired.
About Deloitte
As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.Deloitte LLP and its subsidiaries are equal opportunity employers.
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San Francisco, California
San Francisco, CA
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